- Return Policy
All return requests are subject to Kitchen Inspire’s approval.
All returned items must be received within 14 business days of delivery. Any items returned to Kitchen Inspire must be approved by Kitchen Inspire. All returned items must have a RMA # written on the outside of the box. If we receive a package without the RMA #, we will refuse delivery and will not grant a refund.
All returned items must be received in unused condition and be in the original packaging. We will not issue a refund to any returned items that have signs of use and with the original packaging missing. The buyer will be responsible for shipping costs.
All returned items are subject to a 20% restocking fee. The original shipping cost is non-refundable.
If the items received were a result of Kitchen Inspire’s error, then a return shipping label will be generated and emailed to the buyer. Return shipping will be paid for by Kitchen Inspire. For example, if the buyer orders a full size steam pan, but receives a half size steam pan.
Items that are considered special order or customized items are non-refundable.
Restocking fees will be deducted before a credit or refund is issued to the buyer. All credits / refunds will be issued within 14 days, after we have verified the returned items meet our return policy.